Shipping Policy
Last updated: January 5, 2025
Delivery Areas
We currently deliver within the Netherlands. All orders are shipped from our location in Amsterdam.
Shipping Costs
Netherlands:
- Standard Shipping: €6.95 (3-5 business days)
- Free shipping on orders over €75
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Times
Estimated delivery times from order placement:
- Amsterdam area: 2-3 business days
- Rest of Netherlands: 3-5 business days
Please note: These are estimates and may vary during peak periods or holidays.
Tracking Your Order
Once your order ships, you will receive an email with tracking information. You can also track your order status by logging into your account and viewing "My Orders".
Delivery Issues
If you experience any issues with your delivery, please contact us immediately at:
Email: info@khaybar.amsterdam
Freshness Guarantee
All coffee is roasted fresh to order. We recommend consuming within 3-4 weeks of the roast date for optimal flavor.