Terms & Conditions
Last updated: January 5, 2025
1. Introduction
Welcome to KHAYBAR. These Terms and Conditions govern your use of our website and the purchase of products from KHAYBAR, located at Johan van Hasseltweg 54, 1022 WV Amsterdam, Netherlands.
By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.
2. Definitions
- "We," "Us," "Our" refers to KHAYBAR
- "You," "Your" refers to the customer or user of our website
- "Products" refers to coffee, cacao, and related items offered for sale
- "Website" refers to khaybar.amsterdam
3. Orders and Payment
3.1. All orders are subject to acceptance and availability.
3.2. We reserve the right to refuse or cancel any order for any reason.
3.3. Payment must be made in full at the time of ordering through our secure payment gateway.
3.4. All prices are in Euros (€) and include VAT at the applicable rate.
3.5. We accept payment via credit card, debit card, and iDEAL.
4. Product Information
4.1. We strive to ensure product descriptions and images are accurate.
4.2. Colors and appearance may vary slightly from images due to screen settings.
4.3. All coffee is roasted fresh to order. Roast dates will be indicated on packaging.
5. Delivery
5.1. Delivery times are estimates and not guaranteed.
5.2. Risk of loss passes to you upon delivery to the carrier.
5.3. You are responsible for providing accurate delivery information.
5.4. For full details, please see our Shipping Policy.
6. Returns and Refunds
6.1. You have the right to cancel your order within 14 days of receipt, in accordance with EU consumer protection laws. For full details, please see our Return & Refund Policy.
7. Liability
7.1. We are not liable for any indirect or consequential losses.
7.2. Our liability is limited to the purchase price of the product.
7.3. Nothing in these terms excludes our liability for death, personal injury, or fraud.
8. Intellectual Property
8.1. All content on this website, including but not limited to text, graphics, logos, and images, is the property of KHAYBAR and protected by intellectual property laws.
9. Privacy
9.1. Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
10. Governing Law
10.1. These Terms and Conditions are governed by Dutch law. Any disputes will be subject to the exclusive jurisdiction of the Dutch courts.
11. Changes to Terms
11.1. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.